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To add a testimonial of your own, submit it on the Customer Survey page.
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"I have purchased several accessories at Barrie Harley and have always had excellent service. I have always had the right accessory in my hand the first time every time . Today(1/21/12) I purchased a rain suit and had excellent service from Jules. Her knowledge of the product and her patience with my questions was absolutely "EXCELLENT" . Thank-you for a positive shopping experiance, I will return."
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By: Dave Barrie, ON
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"Couldn't have been treated better
Ron"
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By: Ron Uxbridge, ON
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"I have been riding for 35 years and have owned a variety of bikes. I have dealt with a variety of dealerships including several HD dealerships in Ontario.
All of the staff from sales (my wife recently purchased her first bike), service, parts and front counter are all incredible.
Selection is good and service has always been performed when promised.
Keep up the great work!"
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By: Tom Barrie, ON
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"I just got my Electra Glide back from repairs on Sat. Service Department found the problem called me when they said they would, they also found some would be problems and took care of that too and the bike was done at the time promised
Thanks Nick for a good job done
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By: gary brampton, ON
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"just want to thank you all for the great work you have done on my bikes over the years. you guys are the best"
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By: carl bradford, ON
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To the Owner/Management of Barrie Harley-Davidson,
My name is Dave Crocker and I recently purchased a 2011 HD Sportster Nightster 1200XL from your business. Prior to my purchase I considered several options and visited several dealerships ranging from Royal Enfield, Honda, Triumph including another HD dealer. My reason for writing is to let you know that the primary reason for purchasing from your dealership was the professional nature of your sales person, Jennifer Rimmer. The manner in which she handled all questions and concerns, the demo ride, and the finalization of the sale was outstanding. She also called me personally after the sale to see how things were going. When I asked her to check on pricing of other items she responded with answers quickly. At the time of writing the bike now has 1100 kilometers on it and is nearing the first inspection time so I am looking forward to visiting your showroom in the near future. Please give Jennifer a round of applause.
Sincerely,
Dave Crocker
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By: Dave Bradford, ON
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"GOOD PEOPLE MADE THE DIFFRENCE ,"
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By: MERV MINDEMOYA, ON
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"It felt good to do business "
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By: Linden Toronto, ON
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"I drove to Barrie to find out information about my harley davidson helmet. The helmet is 2 years old and during one of my rides it suffered damage to the top of the helmet. I was overwelmed with the knowledge and expertise of the sales staff that serviced me. She explained the risks involved if I continued to wear the helmet and helped me select a new helmet for my future riding experiences. My hats or helmets off to this person she made me feel very much a valued customer. I will be back to your store in fact I have decided to have my 2002 electra glide classic serviced at your location from now on.
One very satisfied customer
Ken Leiper
Aurora On"
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By: Ken Aurora, ON
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"I recently bought a 2009 FXSTC from Barrie HD. I was dealing mostly with Jennifer in sales and also a bit with Amanda. I couldn't be happier with the whole experience, from that first phone call to the end result. These girls were awesome to deal with and they really seemed to stop at nothing to make sure I was a satisfied customer. Even after my bike left the dealership on a truck bound for Cape Breton, Jennifer was still very much involved and helped me track the bike as it came east! Great people, great dealership. Thank you Barrie Harley Davidson!!!"
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By: Terry Glace Bay, NS
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"Bruce, Kate, This letter is for you and your staff and your efforts. You are doing everything right! I have been a customer of yours for about a year now. I stored my bike there for the winter and just picked it up Wed April 13. Your staff is top notch. I have never run into one of your staff members that doesn't make you feel like you're the only customer Barrie Harley Davidson has! Even you Bruce, have shown me great courtesy when I wanted to go down in the basement on one of numerous occasions just to 'visit' with my Fat Boy. From the minute you walk into your establishment you are greeted with smiles and a friendly hello. Parts staff- perfect. Dave..can't say enough to thank him for his time and patience and advice. I don't know everyone's names yet but I know I will over the years. Miles is another huge asset. There's a guy that treats me like royalty and can't do enough for me. Your floor staff...also most helpful and patient. Can't say much about your sales staff because I haven't bought a bike from you...YET! But it will come. Anyway, I'm the President of a security company and I always appreciate it when my customers' take the time to write me a letter complimenting my staff. Without my 'Team' , I am nothing. Great Job guys. Thank You. I look forward to many years of dealing with Barrie Harley Davidson"
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By: Brent J. Everett, ON
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"Dave in parts rocks. I'm working on an older bike and he has been a huge help.
Vic is wicked as well. Helped me dozens of times and smart enough to tell me to come in when Dave is there for the very odd question he can't answer.
The ladies in GM are great. Helping my Ol'lady dress me via HD.
All in all guys my experience these last few months has been great keep up the excellent work."
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By: Mike Borden, ON
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"I Just wanted to mention to anyone looking into owning a new or used Harley product that Barrie Harley Davidson is the place to shop. From the moment I walked into this dealership I was greeted by friendly and professional staff. I traded in my 2004 Sportster to purchase a new Softail and it was a great experience. From the team members I dealt with ; Jake, Tanner and Amanda I received great service and would highly recommend these folks if you are looking into purchasing a new or pre-owned bike. It is a good feeling knowing when you are on the road you have a terrific support team behind you Brian"
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By: Brian Holland Landing, ON
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"Absolutely love my 2010 Street Glide!!! My first HD and god willing not my last. Cory was amazing to deal with,very hard working and personable. Sam and Miles in service are top shelf in my books, highly knowledgeable and great to deal with. I simply have to stop when in the area to see"the Family" at Barrie HD. Good Work People!"
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By: Derrick Blind River, ON
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"Bought my first Harley here from Pietro. Still enjoying the bike, looking foward to riding new riding season. Thanks a bunch , looking foward to seeing you all soon."
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By: brian lisle, ON
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"The staff of Barrie HD should be commended especially Jennifer Rimmer (sales), Amanda ( warranties) and Jake (accessories). Their performance as a team was professional yet friendly. Would highly recommend this dealership to anyone and everyone."
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By: William (Bill) Barrie, ON
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"I've been riding HD's for over 40 years and have had a lot of experience with the various dealerships over those years. I recently moved back from western Canada and 'finally' found a dealership that provides what everyone is always looking for 'customer service'. Your staff in accessories, parts and service have provided outstanding service whenever my wife and I stop in. The service department provided the 'best' experience I've had in quite a long time. I judge the service department on the condition of my bike when I pick it up. They did exactly what they said they would do and returned it in the clean 'detailed' condition that I dropped it off in and it ran like it was new again. We recommend your dealership to anyone looking for outstanding customer service."
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By: Bob Schomberg, ON
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"As a truck driver I often pass by your shop and cannot help stopping in to have a look around and talk with your staff. I find your outlet to be more customer freindly than some other Harley-Davidon dealers.Its worth the drive from mississauga to deal with your team."
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By: marwood mississauga, ON
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"All of the staff are courteous and knowledgeable. I would recommend this dealership to anyone looking to purchase a Harley-Davidson product. "
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By: Wayne Mansfield, ON
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"I have purchased several parts and accessories in the past and always found the parts staff very helpful. I also have had a last minute oil change done and was squeezed in at the end of the day no problem. Work was done quickly and professionally. Bike looked clean when returned to me. (no oily residue anywhere)"
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By: Dave BARRIE, ON
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"Well let me first state that I have been riding and building Harley's for over 30 years and am no stranger to dealing with the multitude of HD dealers all over North America and for the most part they have been all fairly good to deal with. But Barrie Harley has been the first HD dealership where my wife and yours truly have felt the most welcomed. It is a true testament to the owners of this outstanding dealership. I bought a 97 road king with the help of Cory who went out of his way to make this purchase painless and a total enjoyment. I just retired from the Canadian Military after 30 years of service and I was stationed in Alaska. So we decided to retire in Barrie and I had my 09 Ultra Bagger shipped to Barrie HD and to make things even worse, I moved in the dead of winter Dec. Once again Miles at the service department stepped up and took great care in making sure all my needs were looked after. Once again outstanding service from the staff of Barrie HD. Also James at the parts department was always willing to give me all the time I needed and to answer all my questions, another outstanding staff member. The sales staff treated my wife like she was family and were always there to help her out with her question's on Harley riding apparel. Bruce & Kate I commend you on your loyalty to your customers and to your great staff. Your dealership is without a doubt the best dealership that myself and my wife have had great pleasure doing business with and we will keep coming back.
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By: Dick barrie, ON
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"Amanda, thank you for your nice, friendly and helpful Information!"
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By: JImmy Schruns Austria
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"Cory was extremely helpful (and patient) during my lengthy decision making process. No pressure, very honest and straightforward advice. Amanda explained the warranty options clearly and offered advice on insurance that may save me over my current provider. "
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By: Mike Stayner, ON
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"Every visit to your dealership is a pleasure,as soon as you walk in your greeted with a freindly smile by your lovely ladies at the door. Your parts guy James could'nt be any freindlier and is so helpfull with even the smallest questions and will take the time to explain your options on certain parts. I met your man Red at the "Big Bore Kit " information coarse last weekend. I have already purcased the big bore stage II kit and am saving the $ for installation. I feel very confident with Red tearing my baby apart and bringing her up to where she should be running at.See you as soon as I get the dough! "
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By: Mark Bolton, ON
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"Barrie H.D. is a great store with excellent service and very friendly staff to deal with. Although I live in Georgetown and there is another H.D. deaership that is closer, I would rather do business with your dealership because of the great friendly service."
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By: Bob Georgetown, ON
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"A dream come true finally I am a Harley owner thanks to an awesome sales man Cory. You rock!!!! Thanks Barrie Harley Davidson!!!!! "
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By: Neil Barrie, ON
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"I like your dealership. Every time I'm there I get greeted with a smile and a hello. The staff are more than happy to help out and answer questions."
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By: Kevin Barrie
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"Barrie Harley-Davison is one awesome store with a very helpful and knowledgeable staff that makes your visit a very enjoyable experience."
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By: James Barrie, ON
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"Just like to take a moment to let you know the staff at Barrie Harley Davidson ROCK.... Every time I go there I find everyone friendly and helpfull. From the floor staff to the parts department to service. I would like to especialy thank the service dept for taking good care of me and my 2009 street glide. As i had a issue with my back fender and you worked on it for me and got it fixed in record time. Thanks again, your the best!!!! I have bought two Harleys off Barrie Harley Davidson and I will buy my next one when the time comes. Thanks to all again. Keep up the great work!! Safe Riding. Terry Parry Sound, Ont."
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By: Terry Parry Sound
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"I purchase my accessories at Barrie Harley and find the staff extremely helpful and friendly. I will continue to do business there."
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By: Dave Barrie, ON
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"My experience in dealing with Barrie Harley Davidson/Buell has once again been outstanding. Cory in sales put a fantastic deal together and I've got an awsome Buell 1125CR in the garage. Dave in service set the bike up perfectly and I really appreciate the time he took to run through all the techincal stuff with me on delivery. Also thanks to Keith/Kelly for sorting out the paper work. Great Job!
Thanks again.
tony zaniolo"
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By: tony shelburne, ON
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"Just a quick note to say "Thank You" for a job well done..I had a simple front tire change but I walked away with smile. Cheryl in service was professional with a great sense of humour and with a simple cleaning of my rim while changing the tire exceeded my expectations as I have had 2 rear tires replace without anyone taking the time for a simple cleaning of the rim. Simple jesture with great results!"
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By: Rick wasaga beach, ON
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"I was in Barrie for my M2 road test and found myself stranded. The morning had showered me and my bike and disabled the horn on my bike. I was unable to do the road test as the bike has to be "fully" functioning. I was give another opportunity if I could get myself back to the roadtest within the hour. My visit to your Harley location cost me $125 for a horn to be installed, however the experience gave me the opportunity to attend the road test and pass to gain my M2. All thanks to Miles and his team of experts!! I will be back to purchase my Harley from you when the time comes. I'm thinking the Rocker...sweet ride!! "
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By: Marcel Bradford, ON
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"You guys ROCK!
Cory got me back on a BUELL!
Dave, you the man, thanks for all the detailed attention.
Keep it up guys. Cant wait to humiliate rice rockets around the corners!!"
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By: Nathan Shelburne, ON
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"Great service department, very attentive and friendly. "
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By: Claude Hillsdale, ON
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"I had the pleasure of purchasing my first Harley the softail custom at Barrie Harley Davidson. Kelly was very friendly and answered all I needed to know. Pietro was very knowledgeable about the custom and other bikes. Great guy. All in all the service was great, everyone was so friendly, a great bunch of people. It didnt matter if you were buying a bike or a Tshirt the service was the same. Keep up the great work and I will be seeing you soon. "
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By: Brian Kirkland Lake, ON
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"I would like to thank Barrie Harley for their execellent service and help over the past five years. ALTHOUGH I bought my dyna from another dealer you would never know it from the service and help I have been given. My next new bike will be from Barrie Harley-Davidson!"
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By: dennis newmarket, QC
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"Keep up the great customer service!! This is what makes your dealership stand above the rest"
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By: shayne orillia, ON
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"JUST A THANK YOU TO ALL AT BARRIE HARLEY ON OUR 3RD BIKE, LOVE THE 09 ULTRA! ONCE YOU WALK INTO BARRIE HARLEY YOU BECOME FAMILY AND ARE TREATED AS THAT! WOULD TELL ANYONE AND EVERYONE FOR THE BEST SERVICE FROM SALES TO FINANCE TO SERVICE AND PARTS THERE IS NO WHERE THAT TREATS YOU WITH MORE RESPECT.THANKS AGAIN! "
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By: MIKE ANGUS, ON
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"Top notch personnel delivering top notch service in the true spirit of the Harley Davidson vision."
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By: Dave Hillsdale , ON
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"In the past year the staff at Barrie HD have really honed their customer skills and make you feel welcome. This is a HD store that you feel comfortable asking questions without that employee know it all-make you feel stupid attitude that some dealers display.
I bought my '08 EG Classic from Keith who came through on all his promises, verbally right from the start with a handshake. That's refreshing sales! Kelly went above my expectations on financing by doing everything including insurance help with great communication to me. Kelly makes buying your scoot easy.
Over the years I've bought loads of parts and apparel from a variety of dealers but this past year I've been very satisfied with Barrie HD staff and their friendly treatment and well stocked store keeps me coming back.
They just keep getting better.
Highly recommended.
Jimi "
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By: Jim Beaverton, ON
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"I've been to every Harley Dealer in the GTA but I choose to service my harley in Barrie even though its more than 1 hour from my home and there are 3 closer dealers. There service department is by far the most upbeat and helpful department I've ever been to. My next bike will definetly be purchased in Barrie. They were amazing with me when I installed my pipes last summer!!! "
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By: Anthony Ajax, ON
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"I moved from Alberta and needed some service done on my Ultra. I was greeted by the Owner and given first class treatment, along with some great suggestions and tips to keep my toy in good condition. Thanks to the Staff and Service department for the tour and getting me on the road quickly! All the Best for 2009!! "
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By: Brian Innisfil, ON
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"This is a belated comment. I was looking for a used bike so I went to Barrie Harley back in the summer of 06. Cory found me a 97 Road King and it was exactly what I was looking for. I got posted to Elmendorf AFB Alaska this summer so I sold the bike for the same price I bought it for, as I did not want to ship it to Alaska. I bought a 09 Vivid Black Ultra at House of Harley In Anchorage Alaska and when I get posted back I plan on returning to Barrie Harley for all my servicing and bike & clothing accessory purchases. Great Staff very friendly and knowledgeable. "
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By: Dick Eagle River, AK
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"My purchase of an '08 Softail Deluxe in August was fabulous. From Steve in sales to Kelly to Cheryl, all pieces of the transaction fit together well. Their professionalism, knowledge and dedication is the best I've seen anywhere.
What a team !
Thanks everyone."
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By: Debbie Barrie, ON
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"When we walk into Barrie Harley, you always feel welcomed! Awesome store and service."
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By: Shelly Port Sydney, ON
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"I received a phone call from Cory at Barrie Harley-Davidson during November'07 to say that they had a preowned Harley that I may be interested in. I saw the bike and loved it! It was exactly what I was looking for and at a price that I could afford. I picked it up during April'08 and have been riding it for the past eight months without any problems whatsoever. I would like to sincerely thank Keith, Cory, Kelly, Nick and the other Barrie Harley-Davidson employees who in some way helped to make the purchase of my Harley an enjoyable experience. "
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By: Keith Scarborough, ON
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"I recently purchased a new 08 Buell XB12ss from Cory and he was a pleasure to deal with. As well, Pietro and Kelly's assistance was excellent.
Cheryl in the service dept always takes the time to speak with you and she makes sure all your concerns are addressed. Special mention goes out to Dave the shop foreman and his attention to detail which keeps me coming back. Barrie HD has earned a loyal customer and I recommend them with confidence. Great job, thanks!"
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By: Tony Shelburne, ON
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"The service is amazing and when I needed my bike to be picked up at home in Huntsville. Bruce came the same day on a long weekend to pick my bike up for service as it would not start.Cheryl was super to deal with and I am grateful to her for helping me out in a time of need.
The service is the best!!
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By: Anonymous Huntsville, ON
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"I had heard good things about Barrie HD, and when it was time to purchase my FIRST Harley, that is where I went. The entire staff made the whole experience fun! I will go out of my way to visit Barrie HD for future needs and wants. Thanks for That! .. Best Regards: Gary (09 FLHX)"
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By: Gary Brampton , ON
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"No matter how nice a bike looks, if it isn't a Harley-Davison, it just doesn't cut it! I can't say enough about Barrie Harley-Davison. The people are as awesome as the bikes. Thanks to the team and the time they took to make me a part of their family. "
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By: Paul Orangeville, ON
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"While in Barrie visiting from Michigan I experienced carburator trouble. Bruce picked up my bike within 20 minutes and had it running like a dream by 10:00am the next morning! Bruce and Kate you have the absolute best HD dealership on the planet! Hats off to you both!
Colleen Chittam (Ponygirl) Rochester Hills Michigan"
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By: Colleen Rochester Hills, MI
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"Great store...visited once while travelling up the 400 hwy & loved it! One of the best Harley dealerships we ever visited!...will be back!"
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By: Arlene Hamilton, ON
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"Many thanks to Bruce, Kate and the Professional staff at Barrie Harley. You have made my transition back into biking after 35 years away from it a painless pleasure! Thanks to Keith for being patient with me after so many questions. And to Julie in parts for a smiled greeting everytime I come in. Keep up the great work guys!!"
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By: Ray Barrie, ON
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"Never a dull moment in service! No matter how busy, chaotic or just plain crazy, there is always a smile or a comment that helps the situation. All of the service staff should be commended for their patience, respect, knowledge, accountability and most of all being themselves.
Well done everyone...well done...you have quite the team of professionals."
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By: Crazytrain Barrie, ON
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"We just like to thank everyone for being who they are and how good they are at what they do at Barrie HD"
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By: Mike and Heather Angus, ON
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"Steve sold me my 07 XL883, the experience from beginning to end was great. The no pressure sales approach was refreshing to see and everyone from Sales, Parts,and Financing worked hard to make me a satisfied customer.
Thank-you for the great experience.
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By: Ken Halifax, NS
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